Privacy · Updated 3 November 2026
Your enquiry.
Your chosen clinic.
How this website’s booking tools work, and where to ask about information you share.
Preparing a booking request
The form prepares a WhatsApp message in your browser. It does not submit your name or preferred times to a website booking database. Preparing a message does not confirm an appointment.
When you choose “Open WhatsApp,” the prepared message is passed to WhatsApp. You decide whether to send it. WhatsApp processes information under its own privacy notice. Please avoid adding medical records or sensitive clinical information to the website enquiry form.
Which clinic receives the message
Your chosen clinic receives the enquiry you send. Sunway Velocity 2 and Hartamas have different numbers and booking teams. Contact the clinic you messaged to ask about an enquiry or correct information.
- Twins Dental Sunway Velocity 2: 017-828 8667
- Twins Dental Hartamas: 013-913 4493
Images and privacy questions
The Smile Makeover images on this website were supplied with patient consent. To ask about an image relating to you, contact the clinic that treated you.
Website and external services
The website’s own pages do not include advertising pixels, analytics scripts or a booking database. Hosting services may process technical information needed to provide and secure the site. The hosting service manages access to the website.
Clinic pages embed Google Maps. Loading a map can share technical information, such as your IP address, with Google. Directions, phone and WhatsApp links open external services with their own privacy terms.
Clinic records
Ask your selected clinic for its full patient privacy notice and details of the organisation responsible for its records. This page describes the website enquiry tools and does not replace a clinic’s patient privacy notice.